Your privacy is important to us. This Privacy Policy explains how we collect, use, and share information when you use our Services (as defined in our Terms of Service). It applies only to our websites, services, and applications included in “Services” and does not cover third-party websites, services, or applications, even if they are accessible through our platform. Capitalized terms not defined here have the same meanings as in our Terms of Service

Information Collection and Use

We collect information to improve our Services and enhance your user experience.

Account Information

When you create an account, we collect personal details such as your name, phone number, email address, and office address (“Personal Information”). We may also collect non-personal data that does not identify you, such as your DOT number, carrier name, VIN, unit name/number, and cycle rule.

Cookies

We use cookies—small files stored on your browser—to identify your login status, understand your interactions with our Services, and improve functionality. While most browsers accept cookies by default, you can adjust your settings to disable them. However, this may limit your access to certain features. Third-party service providers may also place cookies on your browser; this Privacy Policy covers only our use of cookies, not theirs.

Service Usage Data

Our servers may automatically record details such as your IP address, browser type, operating system, referring webpage, visited pages, time spent on our Services, clicked links, driving logs, uploaded documents, exchanged messages, and other related statistics. This data helps us optimize our Services, and we may use third-party analytics tools, like Google Analytics, for further insights. Your IP address may also be used to combat spam, malware, and fraud.

Location Data

We may collect location data via IP-based geolocation, GPS, or wireless triangulation to person alize Services, such as assisting with driving logs. Location data may also be used for geocoding, vehicle tracking, and jurisdictional mileage calculations.


Information Sharing

We may rent, sell, or share collected Personal Information with third parties under certain circumstances.

Service Providers

We work with third-party service providers to help operate, analyze, and improve our Services. These providers may access your information for these purposes.

Aggregated and Non-Personal Data

We may share aggregated, non-identifiable data with third parties for industry analysis, demographic research, and similar purposes.

Business Transactions

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Legal Compliance and Protection

We may disclose your information if required by law or to protect our rights, safety, or property. This includes responding to legal requests such as subpoenas, warrants, or court orders. We may also share information to prevent fraud, illegal activity, or unethical behavior.


Data Security

We take reasonable measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute protection


Third-Party Links

Our Services may contain links to third-party websites or services. Any data you provide to these third parties is governed by their respective privacy policies. We are not responsible for their privacy practices or content, and we encourage you to review their policies before providing any information.


Managing Your Information

You can view or update your Personal Information through your account settings. To request account deletion, please contact us. While we strive to remove data promptly, some information may remain in backups or be retained as required by law.


International Data Transfers

Your Personal Information may be stored and processed on servers located outside your state, province, or country, where privacy laws may differ from those in your jurisdiction. By using our Services, you consent to such transfers.


Children’s Privacy

Our Services are not intended for children under 13. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect Personal Information from children under 13. If we discover such information, we will delete it promptly.


Privacy Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our platform, and we will notify you via email or other means if they are significant. The effective date of any updates will be indicated in the policy. 


For any questions regarding this Privacy Policy, please contact us at the details provided below

JUPITER ELD
contact@jupitereld.com